Refund Policy

COVID-19 Refunds

A credit will be applied to your household automatically for all programs and facility rentals that are canceled due to the COVID-19 pandemic.

  • Credit will be for 100 percent of fee paid, unless one or more classes were held before session/program was canceled. In this case, the credit will be prorated for classes not held.
  • Credits may be used by any member of your household.
  • Credits are valid for any recreation program, camp, group lesson (tennis, ice, golf, platform tennis), tennis membership, lakefront season pass, or facility rental.
  • Credits are not valid for court fees, public skate fees, ice rentals, daily lakefront passes, greens fees, golf memberships/permanent tee times, or golf private lessons.
  • Credits are applied automatically to your cart total when making a purchase online or through a member of staff.

If you would prefer a refund or would like to donate a portion or all your fee to the Winnetka Park District to help with our significant fixed costs during this uncertain time, send an email to wpdinfo@nullwinpark.org. Please indicate in the subject line if you are requesting a refund or would like to make a donation.

 

All Other Refunds

Golf Programs

  • A full refund will be given for cancellations made at least three weeks before the start date.*
  • A 75 percent refund will be given for cancellations made one week before the start date.*
  • Transfers will be accepted up to one week before the start date.*
  • No refunds or transfers will be issued within one week of the start date.

*A $10 processing fee will be applied.

Tennis Programs

A $10 fee will be charged for all refunds or changes. No refunds are given after the third class, except for cancellations due to injury or illness. Refunds or account credits are not issued for missed classes, except those missed due to injury or illness.

Platform Tennis Programs

All class refunds are subject to a $25 service fee. There are no refunds after the third class unless class cancellation is due to medical reasons.

Ice Skating + Hockey Programs

All class refunds will incur a $25 service fee. There are no refunds after the second class unless class cancellation is due to medical reasons.


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